Ref 061201: Manager, Telesales Marketing Group

Location: SGP
Expected Salary: SGD$65k-80k, with bonus

Scope:

The successful candidate will head the Telesales Team for an exclusive financial services product. She will be responsible for maintaining a high performance Telemarketing team of 15 people who are focused on external customer acquisition and some customer servicing.

She is required to recruit, provide coaching and feedback and MOTIVATE staff to achieve sales targets and manage customers. This will involve reviewing individual sales performances, sales call listening and feedback and customer handling and resolution updates.

She MUST have strong corporate customer service management experience. She must have managed a team in the past for at least 5 years and she must have had experience dealing with customers.

Prior Telemarketing team management experience is NOT required. We are not looking for a hard-core sales person. Any past sales experience is a nice to have. What we are looking for is a manager that can help give direction to the team. To gain the respect of the team, she will have to be polished and be able to lead.

Requirements:

• 5 years experience in a Managerial role.
• Strong experience in corporate customer service management
• You must be a MENTOR and be able to MOTIVATE a sales team
• Must speak well.
• Must be based in Singapore.

Plus points: Experience in financial services and sales.

Interested applicants, please forward resume stating current salary and recent photo to recruiter@dracohr.com, quoting the reference number and position applied for. We regret only shortlisted candidates will be notified.

Ref 060906-1: Office Manager (Shanghai)

Company specialising in sports surfaces seeking an Office Manager to run and manage its office in Pudong, Shanghai, P.R.China.

Responsibilities

a. Coordination of all administrative functions including HR, office leases etc.
b· General secretarial work on coordinating manufacturing schedules, planning meetings, travel arrangements and documentation
c· Conduct market research; track Chinese language Internet sites and summarize for Partners in English
d· Light accounting work such as filing expense reports and coordinating Payroll and HR functions with outside service providers
e· Manage day-to-day operations of office including outside vendors
f· Manage Import & Export bookings, documentation and scheduling
g· Manage inventory levels and purchasing for manufacturing facility

Requirements:

· Minimum [3] years of work experience in high-level management
· Fluent in English (oral, written, spoken) but prefer someone born in China, who studied English abroad
· Strong MS Office and PC skills; intimate with Internet to search for information
· Must be energetic, proactive and be a team leader
· Can demonstrate good attention to detail and excellent standard of work
· Can demonstrate thoughtfulness, creative problem solving skills - going beyond what’s asked to get job done
· Require 3 excellent references from previous employers or academic supervisors
· Degree from reputable Chinese university, ideally in English, administration or human resources

Remuneration is negotiable, depending on candidate’s qualifications. Interested applicants, please forward detailed resume to recruiter@dracohr.com

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